We use tracking technologies on craviontrex.com to help the site function properly and to understand how you interact with our content. This lets us improve your experience and make our services more useful.
This policy explains what tracking technologies we use, why we use them, and how you can control them. Some of these technologies are necessary for basic site functions, while others help us understand what's working and what isn't.
What Are Tracking Technologies?
Tracking technologies are small data files or scripts that help websites remember information about your visit. You've probably heard them called "cookies" before, though that's just one type.
When you visit craviontrex.com, your browser stores these small files. They contain information like your preferences, session details, or how you navigate through the site. The next time you visit, the site can read these files to remember you.
Think of them like a bookmark that remembers not just where you were, but also what you were doing. They make websites faster and more convenient by not having to start from scratch every time you load a page.
Types of Tracking We Use
How We Use These Technologies
Session Management
When you log into your account or fill out a form, we need to remember that information as you move between pages. Session tracking keeps you logged in and preserves your input so you don't have to re-enter everything if you navigate away temporarily.
Site Functionality
We use tracking to remember your preferences across visits. If you adjust text size, choose a specific view, or set other preferences, we store those choices so they're still there next time you visit. This saves you from reconfiguring everything each session.
Content Improvement
Analytics tracking shows us which resources people find most helpful and which ones might need better explanations. If everyone bounces away from a particular page quickly, that's a signal we need to improve that content or make it easier to find what people are actually looking for.
Technical Optimization
Performance tracking helps us identify slow-loading pages or features that cause errors. We can see patterns like "people using this browser on mobile devices are experiencing delays" and fix those specific issues rather than guessing what might be wrong.
Specific Tracking Details
First-Party Tracking
These are set directly by craviontrex.com and can only be read by our site. They handle essential functions like:
- Keeping you logged into your account as you browse different pages
- Remembering items in your consultation request or saved resources
- Storing your site preferences and accessibility settings
- Maintaining security tokens that protect your session from unauthorized access
Session vs Persistent Tracking
Some tracking technologies expire when you close your browser. These are called session trackers, and they're mostly used for temporary things like keeping you logged in during a single visit.
Others stick around longer. Persistent trackers remember your preferences between visits, so you don't have to set everything up again each time. These typically expire after a set period, ranging from days to months depending on their purpose.
How Long We Keep Tracking Data
Different types of tracking data have different retention periods based on their purpose. Essential session data expires when you close your browser. Preference tracking typically lasts several months to remember your settings across visits.
Analytical data gets aggregated and anonymized within a few weeks. We keep the aggregated statistics longer to track trends, but the connection to individual sessions gets removed. This means we can still see patterns like "mobile traffic increased in March" without tracking specific users.
Managing Your Tracking Preferences
You have control over which tracking technologies your browser accepts. Most browsers let you block or delete tracking files, though doing so might affect how well certain features work.
Browser Controls
Each browser handles tracking preferences differently, but they all give you options to manage what gets stored. Here's where to find these settings in common browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
- Opera: Settings → Privacy & security → Cookies and other site data
What Happens When You Block Tracking
If you block essential tracking, some parts of the site won't work properly. You might have trouble logging in, forms might not save your information, and you'll need to reset preferences each visit.
Blocking analytical or performance tracking won't break the site, but it limits our ability to identify and fix problems. If something isn't working well for a particular browser or device, we might not realize it needs fixing without that feedback data.
Changes to This Policy
We update this policy when we change how we use tracking technologies or when regulations require it. When we make significant changes, we'll update the date at the top of this page.
If we start using tracking in substantially different ways, we'll provide notice through the site or via email if you have an account with us. We won't reduce your control over tracking without giving you a heads-up first.
Third-Party Services
Some features on craviontrex.com use services from other companies. For example, if we embed a video or use a mapping service, those providers might set their own tracking technologies. Those are governed by their privacy policies, not ours.
We're careful about which third-party services we use and only work with companies that have reasonable privacy practices. But once you interact with embedded content from another provider, their policies apply to that interaction.